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<p id="isPasted">If you receive a damaged order, please log in to your help center, using your email address and order number: <a data-fr-linked="true" href="https://help.bigwax.io/">https://help.bigwax.io/</a></p><p>Remember to take 3 to 5 photos clearly showing the defect found, these may be requested by customer service.</p>

If you receive a damaged order, please log in to your help center, using your email address and order number: https://help.bigwax.io/. Remember to take 3 to 5 photos clearly showing the defect found, these may be requested by customer service.

Damaged order/item

Ordering

Order confirmation

Change of order

Pre-order

Order cancellation

Return and exchanges

Taxes / additional fees

Payment

Refund

Delivery time

Shipping confirmation / tracking information

Delivery country

Shipping country

Shipments

Delivery times

Tracking order

Separate shipment

Relay Pickup change

Change of address

Order not shipped

Non-compliant items / incomplete order

Delivery

Damaged order/itemUpdated 2 years ago