Order cancellationUpdated a year ago

After placing an order, if you change your mind and wish to cancel it, please visit your Help Center, logging in with your email address and order number: https://help.bigwax.io

The amount will be automatically refunded to the payment method used during the purchase.

NOTE :

1/ For any order cancellation on your initiative, a deduction of €0.30 corresponding to the cancellation bank transaction fees will be applied.

2/ For any order cancellation on our initiative (out of stock), no fees will be applied.