Order cancellationUpdated 10 months ago
After placing an order, if you change your mind and wish to cancel it, please visit your Help Center, logging in with your email address and order number: https://help.bigwax.io
The amount will be automatically refunded to the payment method used during the purchase.
1/ For any order cancellation on your initiative, a deduction of €0.30 corresponding to the cancellation bank transaction fees will be applied.
2/ For any order cancellation on our initiative (out of stock), no fees will be applied.