Tracking orderUpdated a year ago

As soon as an order has been dispatched, an automatic e-mail with the tracking number is sent to the e-mail address used during the purchase.

You can track your order from your Help Center, by logging in with your email address and order number: https://help.bigwax.io/

If there is a problem with the delivery of your order, and if the tracking information is not sufficient, do not hesitate to contact your local carrier first for more information.

Please note that it may take 24-48 hours for the tracking link to become active.